Prepare the device for repair by including or removing the passcode and by backing up your data. We are not responsible for data loss. See Terms and Conditions.
Fill out the Repair Order Form. Please ensure the device is packaged and wrapped correctly for shipping. Please do not send any original boxes, covers or cases, accessories, USB chargers or headphones in with the repair order, as they might not be returned.
We fix devices within 24-48 hours from when they arrive. If a repair is more than the current price list, we will send a quote before performing any work.
Once repaired, we will send a Square online invoice that can be paid with Credit Card or Check. If you have a Purchase Order please contact us to set us up as a vendor.
All repair orders placed before 10am will be picked up by 2pm that day in Colorado Springs. Otherwise the next business day.
We now offer free FedEx inbound and return shipping for 2 or more devices. Use your own box to pack up the devices and we will send you a label and pickup schedule. A single device shipping fee is $20.