Hewlett Packard’s latest offering for schools is the G9 series which is a sleek black version of the G8 series.

It looks great, but is it repairable?

Well sort of… The LCD and Keyboard are replaceable, but we find only 1 USB-C charging port on the MediaTek version and the WiFi card is soldered on to the motherboard. So WiFi issues that would be fixable with a new card are not now. The motherboard is very small and there is a lot of extra room on the bottom housing. The headphone jack is the same as the G8 series and can be replaced by soldering.

The latest 11.6-inch HP Chromebooks will have both Intel and MediaTek options. However most schools will choose the MediaTek version with one charging port due to pricing. Which is its major downfall. With only one port to charge with it makes the Chromebook more difficult to repair. Soldering on a new USB-C port is not very easy and success rates are in the 20 percentile.

HP Chromebook G9 EE MediaTek Motherboard removed.

WEBSCOUTS Repair Price List
Keyboard/Trackpad: $88
11.6″ LCD (Display): $104
LCD Cable: $68
Headphone Jack: $68
Board Level Repair: $94
Motherboard Replacement: $124

Board Level Repair

We have already had to replace the voltage regulator chip on the MediaTek motherboards due to too much power through the charging port. Using the ac adapter wrong adapter can cause this. The AA01 chip will burn up. We are trying to source this part, since it might be a common issue going forward.

SPECS

HP Chromebook 11 G9 EE (Intel)

  • 11.6-inch 768p only, 220 nits (touch optional)
  • Intel N4500 or N5100 CPU
  • 4 GB to 8 GB LPDDR4x-2933 SDRAM
  • 32 GB to 64 GB eMMC
  • 2x USB-C w/ PD and DP, 2x USB-A, MicroSD reader, 3.5 mm audio, Securuty lock
  • Wi-Fi 6 and Bluetooth 5
  • 295 x 205.3 x 18.85 mm
  • 1.34 kg and up

HP Chromebook 11MK G9 EE (MediaTek)

  • 11.6-inch 768p only, 220 nits (touch optional)
  • MediaTek MT8183 CPU
  • 4 GB to 8 GB LPDDR4x SDRAM
  • 32 GB to 64 GB eMMC
  • 1x USB-C w/ PD and DP, 1x USB-A, MicroSD reader, 3.5 mm audio, Securuty lock
  • Wi-Fi 5 and Bluetooth 4.2
  • 295 x 205.3 x 18.85 mm
  • 1.34 kg and up

Learn more here: https://www.hp.com/us-en/shop/pdp/hp-chromebook-11mk-g9-education-edition-p-436b7ut-aba-1